A thorough explanation of the exercise of volunteer evaluation including purposes and identifying outcomes from the evaluation process. The article also provides information about the Charities Evaluation Service and VIVA (volunteer investment and value audit)
An explanation of why an evaluation process must be completed; sending a clear message that you are running a serious program and being efficient with resources.
A short article looking at ways to provide support and supervision to volunteers, so that they feel comfortable and happy in their roles.
A research study summarizing methods of providing valuable feedback to the volunteers in your organisation; allowing it to be constructive without provoking a defensive retort from the volunteer.
