The article reports on an exploratory study examining the take-up of professional volunteer management and its impact on the volunteer experience. The study introduces a method for measuring the level of professional management procedures and analysing where and why measures might have been introduced.
Considers the issues of volunteers taking on jobs or tasks, and how to avoid pitfalls and resistance from unions. Also links to others' responses on this topic
A group or organisation that engages volunteers should be able to resource their activity. This section helps groups and organisations to think about the potential role of a co-ordinator and what resources you might require and what impact involving volunteers will have on volunteers and other staff
Tips to promote effective relationships between volunteers & paid staff. Includes training, monitoring consultation, communication & how to intervene
Looks at they key problems caused in a volunteer programme if paid staff do not understand their own roles in the first place.
Policy of staff/volunteer liaisons. Section 6.1 states: “We consider that any sexual or other personal relationships are a matter for those involved, and not management
A checklist of actions guaranteed to create conflict between volunteers and staff.
Illustrated workbook including reflective exercises and case studies, making them suitable for continuous professional development
Outlines key steps to developing positive staff-volunteer relationships, and discusses principles of obtaining staff support to the volunteer programme.
A comprehensive course outline. Page A1 (page 137 on the pdf) is a checklist to establish the climate of volunteer-staff relationships in an organisation.
Stresses importance of top management commitment and VM & HR Managers working together with unions. Considers issues re volunteers becoming paid staff.
A response to a question that outlines characteristics of effective volunteer relationships, and the type of issues that could be incorporated into written guidance.
