Volunteer Policy Manual
Another policy relating to a girl scouts programme (page 21). Also manages the problems of volunteers not wanting to take a complaint to the immediate supervisor.
Publisher:
Girl Scouts of the South Jersey Pines
Volunteer grievances
Dealing with Difficulties
Outlines principles of managing conflict and how to manage a grievance effectively. Discusses key stage of a volunteer grievance interview.
Publisher:
Wales Council for Voluntary Action
