Confidentiality policy template

Department: 
Membership
Governance: 
Policies and procedures
Volunteer issues
A confidentiality policy says a lot about your organisation, and reflects your attitudes towards staff, volunteers, the public and your stakeholders.

Often volunteers have direct access to clients and their information. They build up relationships with clients based on trust. Groups/Organisations have a Responsibility for the Safety of Clients. It is this aspect that gives rise for the need for clear policies. Volunteers may not be able to keep a secret, or respect a confidence if the person is subsequently at risk. Groups or organisations also need to consider why they are holding information on a client or a volunteer. Do they really need the information? Who has access to it? Volunteers need to be able to:

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